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Shipping Information


Manhattan Delivery (up to 86th Street)

Same day messenger delivery by WYND for orders placed before 3PM on Monday, Wednesday, and Friday.

Domestic Shipping

Ground shipping is complimentary. Expedited shipping rates for Next Day and Second Day shipping will vary based on location and package size. 

*Free Standard Ground service is not available to Alaska, Hawaii, or Puerto Rico

Domestic Taxes

Sales Tax only applies to merchandise which is shipped to a New York State address.

International Shipping

For purchases less than $1000, UPS shipping costs will vary by region and package size. We offer complimentary shipping for purchases valued at $1000 or more--duties and taxes are not included.

International Duties and Tax

Assessment of duties and taxes will be based on the value of the purchase order, item type, and the respective country’s

tax-free threshold, where applicable. Payment of any duties and import taxes is the responsibility of the recipient: fees are

collected at the time of delivery.

*Please take note that you are responsible for any refused shipments from Hotoveli. Any original shipping charges, Duties, taxes or customs charges, as well as the returning cost to Hotoveli. This amount will be deducted from your order refund.